What am I doing?

Do job descriptions and role expectations matter? YES! They create purpose and focus. Stated expectations also create a common language and are essential at all levels to ensure clear communication. They are necessary for accountability and understanding. How can a manager engage in quality conversations about goals and performance if responsibilities were never adequately outlined?

Companies need clear and concise job descriptions and managers to discuss them with employees early and often. Good managers also recognize that setting expectations runs both ways.